Before you cancel.
When a company stops paying for its software, the vendor starts a clock, and the records go when it runs out. Here is each clock for 10 systems, who can export what first, and what limits the export.
Every line quotes the vendor’s own documentation, linked and dated, and was re-checked against the live pages on October 29, 2026.
| System | Clock | What starts it |
|---|---|---|
| GitHub | No restore | when an organization is deleted |
| Slack | 24 hours | after the Primary Owner deletes the workspace |
| Google Workspace | Active only | Gmail, Drive and Chat export only while the subscription is active |
| Notion | 30 days | after a workspace deletion request |
| Jira | 60 days | of retention after a paid site is deactivated |
| Confluence | 60 days | of retention after a paid site is deactivated |
| Zendesk | 90 days | after the account is canceled |
| Microsoft 365 | 120 days | after the subscription ends, for most offers |
| Salesforce | 30 days | to ask for your data after the contract ends |
| HubSpot | At term end | no access to the data on most Hubs |
- GitHubNo restoreDeleting a GitHub organization is permanent, and its migration archive is deleted after seven days. What a full export carries and leaves out, and what GitHub Actions deletes after 90 days by default.Read the GitHub guide
- Slack24 hoursDeleting a Slack workspace is permanent, and on Free and Pro only public channels export without an application to Slack. What each plan can export, how private channels and DMs come out, and what the free plan deletes after a year.Read the Slack guide
- Google WorkspaceActive onlyGmail, Drive and Chat export only while a Google Workspace subscription is active, and an export takes at least 48 hours and up to 14 days. What canceling deletes, the 20-day window for deleted users, and the limits on each export route.Read the Google Workspace guide
- Notion30 daysA deleted Notion workspace is gone from Notion's servers 30 days after the request, and a full export reaches only the pages the person exporting can see. Who can export, the 7-day download link, and how far back version history goes on each plan.Read the Notion guide
- Jira60 daysA canceled Jira site stays usable for 15 days after the paid period, then its data is kept for 60 days on paid plans and deleted. Unsubscribing from every Jira app deletes the data at once. What the site backup carries, what it leaves out, and its limits.Read the Jira guide
- Confluence60 daysA canceled Confluence site stays usable for 15 days after the paid period, then its data is kept for 60 days on paid plans and deleted; removing Confluence from the subscription deletes it at once. The site backup keeps one file, and its download link lasts 14 days.Read the Confluence guide
- Zendesk90 daysZendesk starts an irreversible deletion 90 days after an account is canceled, and data exports stay switched off until the account owner asks Support to turn them on. Which plans can export, what each format leaves out, and the size limits.Read the Zendesk guide
- Microsoft 365120 daysMost Microsoft 365 business subscriptions stay Expired for 30 days and Disabled for 90 after they end, and then the data is gone. Who can run an eDiscovery export, the 14-day download window, and what is deleted when a user loses a license.Read the Microsoft 365 guide
- Salesforce30 daysA company has 30 days after its Salesforce contract ends to ask for its data. The scheduled export runs weekly only on some editions, and each export file is deleted 48 hours after Salesforce says it is ready.Read the Salesforce guide
- HubSpotAt term endWhen a paid HubSpot subscription ends, the terms give no access to the data on most Hubs after the term. Exports need permission, export links expire after 30 days, and deleted records are gone after 90.Read the HubSpot guide
License the records before the clock runs out.
AI labs pay for years of real company work: code, tickets, chat, documents, CRM and support history. Runbook Partners values yours, finds the buyers and runs the deal, and the buyer pays our fee.
Plans and contracts vary, and vendors change these pages without notice. Check the linked page before you act on any of this. Nothing here is legal advice.